If you’re signed up for Pillcheck but aren’t receiving emails from us, here are some steps you can take:
- Search for “Pillcheck” in your inbox
Check your email for messages from Pillcheck. If you placed an order online with Pillcheck, you should receive both an order confirmation email and a Pillcheck account email (if you don’t already have a Pillcheck account). - Check your Spam or Junk folder
If you find Pillcheck messages here, mark them as “Not junk”. - Add Pillcheck to your Safe Senders list(Outlook.com/Hotmail)
- Click the gear icon (⚙️) in the top-right corner to open Settings
- Click "View all Outlook settings" at the bottom of the panel that appears
- Go to Mail → Junk email
- Under Safe senders and domains, click "Add"
- Type in: notifications@pillcheck.net
- Press Enter, then click Save at the top
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